- Last updated
- 22 October 2026
On this page artivory explains which information reaches us when you open artivory.net or write to us, what we do with it, how long it stays with us and whom you can ask about it.
Who is responsible
artivory, located at 14 Canal Wharf Road, Taunton TA1 1QD, United Kingdom, is responsible for the processing of personal data described here, on every page of artivory.net and in the correspondence that follows from it. Questions about this notice can be sent to hello@artivory.net or put to us on 01823 947 4398.
Storage periods
We keep personal data only as long as it is needed for the purpose it was collected for, or as long as statutory retention periods require. After that it is deleted or the reference to a person is removed.
Technical log entries are deleted automatically after a short time. Enquiries and the correspondence that follows are kept while they may still be needed, and documents covered by tax or commercial law for the statutory period.
Sharing of data
We do not trade in personal data. It reaches only the companies that keep this site online and handle our email on our behalf, bound by contract to our instructions, and the authorities that are entitled to request it.
Some of the providers we work with may keep or process data in another country. When that happens, the transfer takes place only with the safeguards that the rules on data protection require for it.
Why we process data
We use data to keep this website online and safe, to reply to the messages we receive, to prepare and carry out agreements with clients and to keep the records our business requires.
Depending on the case, the basis is your consent, the performance of a contract or steps taken before entering into one, a legal obligation, or our legitimate interest in a secure website. Without the details we ask for, we may be unable to reply.
Data security
We protect the information in our care with suitable technical and practical measures against loss, misuse and access by anyone without permission. Data you send through the site travels in encrypted form wherever the browser allows it.
Even with careful protection, sending data over open networks is never free of risk, and we do not promise complete security. Within our company, only the people handling your request can see your messages.
Your rights
You can ask us at any time which data we store about you, request its correction or deletion, have the processing restricted, object to it or receive a copy in a common electronic format. Consent that you have given may be withdrawn at any time; the withdrawal applies from then on.
To use these rights, send a request to hello@artivory.net or to our postal address. We may ask for details that allow us to identify you, so that data does not reach the wrong person, and we answer within the period the law provides.
Besides contacting us, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Cookies and similar technologies
Only what the pages need in order to work is stored. No advertising networks, no tracking across websites and no visitor profiles are involved, and nothing about your visit is passed on for marketing.
Your browser shows which entries this website has left, lets you remove them and can refuse new ones. If you block the entries the pages need, some functions of the site may stop working as intended.
Which data we process
Each time a page is requested, the server notes the address of the requesting device, the date and time, the page and the browser that asked for it. These entries are needed to deliver the page, to keep the site stable and to trace faults, and they are removed after a short time.
If you write to us through the contact form or by email, we store your name, your email address, any telephone number you choose to give and the content of your message, in order to deal with your request.
Changes to this policy
We may update this policy when the website, our services or the legal requirements change. The version published on this page, carrying the date shown above, is the one that applies to your visit.
We do not announce every amendment separately, so it is worth checking this page from time to time. Where a change concerns processing that rests on your consent, we ask for that consent again before it takes effect.