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Workflow Planning

Rundown and Cue Sheet Mistakes That Derail Live Shows

Most live show problems start on paper, not in the gallery. Here are the planning mistakes we see most often in rundowns, cue sheets and crew roles, and how to avoid each.

Helen Marsh

6 min read

Why live shows fail on paper first

When a live programme stumbles, the cause is rarely a camera or a microphone. More often someone did not know what came next, or two people believed they owned the same decision. Rundowns, cue sheets and crew roles are the quiet layer under every broadcast, and mistakes there surface at the worst moment, with the clock running and nobody free to fix them.

I have directed studio news and live shows for over a decade, and the same handful of planning errors keeps returning, whether the team is large or small. They are easy to make because each one feels reasonable while you are writing the plan. A rundown that looks complete at a desk can fall apart the first time it meets a real studio floor.

This piece covers part of what we do under live show workflow planning: the mistakes worth checking for before a plan is trusted. None needs special software. Most need an honest read-through with the people who will actually work the show.

Mid autumn tends to bring new schedules and refreshed formats, so it is a sensible moment to review a plan that has simply accumulated habits.

Mistake one: a rundown that only the producer understands

A rundown is a working document for the whole crew, yet many are written as personal shorthand. Abbreviations that mean something to the producer mean nothing to the vision mixer, the floor manager or the autocue operator. When a segment name is vague, each person fills the gap with a guess, and the guesses rarely match.

The fix is plain language and consistent labels. Give every item a name that describes what the viewer sees, a duration, the source it comes from and the person responsible. Keep the same naming from the first draft to the final version, so that nobody has to translate between documents.

Read the rundown aloud to the crew before the show. Anything that prompts a question is a gap in the plan, and it is far cheaper to close that gap in a calm room than during transmission.

  • Name each item by what appears on screen
  • State duration, source and owner for every line
  • Keep labels identical across all documents

Mistake two: cue sheets that leave no room for change

Live programmes move. A guest arrives late, an item overruns, a story drops out. A cue sheet written as one rigid sequence has no answer for any of this, so the crew improvises, and improvisation without a shared reference produces confusion on air.

Build in flexibility deliberately. Mark which items can be shortened, which can be dropped entirely and which are fixed points that must not move. Agree in advance who makes the call when time runs short, and how that decision is communicated over talkback.

A cue sheet should answer the question what do we do if this slips. When it does, a late guest becomes a small adjustment rather than a scramble, and the crew stays calm because the response was settled well before it was needed.

  • Flag items as fixed, flexible or droppable
  • Name the person who decides when time runs short

Mistake three: unclear crew roles and overlapping duties

On a small crew, one person often covers two jobs, and that is fine when it is written down. The trouble starts when roles are assumed rather than stated. Two people both think they are cueing the graphics, or nobody is watching the clock because everyone assumed someone else was.

Write a simple role list for each show, naming who handles each task and who covers when that person is busy. Include the quiet jobs as well: timing, checking the next source is ready, relaying changes to the presenter. These are the tasks that vanish when nobody owns them.

Review the list whenever the crew changes, even by one person. A role that was covered well by a regular colleague can fall through the gap the moment someone new steps in without a clear handover.

Mistake four: skipping the walk-through

Plans that have never been rehearsed contain surprises. A camera move that looks fine on paper may collide with a presenter's mark, and a cue that seems obvious in writing may be impossible to hear over the floor noise. Only a run-through exposes these problems while they are still harmless.

A full dress rehearsal is not always possible, but a partial one almost always is. Walk the opening, the trickiest transition and the close. Check that every cue can be given and received, and that the talkback routing carries the instructions people expect to hear.

Keep the rehearsal short and focused. The aim is not polish; it is to find the two or three points where the plan and the studio disagree, and to change the plan before the audience is watching.

  • Rehearse the opening and the closing
  • Test the hardest transition at least once

Mistake five: treating the plan as finished

A good workflow is repeatable, which does not mean frozen. After each programme, the plan should be reviewed while memories are fresh. What ran long, what caused a pause, which cue was missed and why? Small notes taken straight after transmission are more useful than a long meeting held a week later.

Keep one master version of the rundown template and the role list, and update it deliberately rather than letting copies drift apart on different desks. When several versions circulate, the crew works from different information without realising it.

Over time this habit turns a plan into a dependable routine. New crew members can pick it up quickly, and the team spends its attention on the programme itself instead of on repairing avoidable confusion.

Most live show problems can be traced to a plan that was unclear, rigid, unrehearsed or left to drift. None of the fixes is complicated: plain labels, flexible cue sheets, named roles, a short walk-through and a quick review afterwards. If you would like a second pair of eyes on a rundown or crew list, get in touch through the contact page and we can talk it through.

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